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You will find answers to many of our most
commonly-asked questions below. If you
need additional information, please contact
us for personal assistance.
Who is
my local distributor?
ADS products
are sold through a nationwide network
of sales professionals and local distributors.
Please contact
us with your product needs and we'll
put you in touch with a local distributor
or sales person.
Who is my
Customer Service Representative?
In order to provide prompt and
personal service to our customers, each
ADS Customer Service Representative (Customer Service Representative)
is dedicated to serving a particular
geographical region. You can reach your
Customer Service Representative during normal business hours by calling
1-800-821-6710 and giving the ADS operator
your county and state.
Who
is my local sales person?
ADS products
are sold through a nationwide network
of sales professionals and local distributors.
Please contact
us with your product needs and
we'll put you in touch with a local
distributor or sales person.
How
can I get in touch with my local Regional
Engineer?
Contact
us via phone or e-mail with your
technical questions and we'll have
your regional engineer respond as quickly
as possible.
How do I
place an order?
Call us at 1-800-821-6710
to order ADS products, ask product-related
questions, or receive pricing information.
How can
I obtain a copy of an invoice?
Currently,
you need to call your Customer Service
Representative at 1-800-821-6710 to request
an invoice. However, in the near future
you will be able to obtain a copy of
your invoice via Pipeline, our secured
web site.
How can
I obtain a copy of a bill of lading?
Currently,
you need to call your Customer Service
Representative at 1-800-821-6710 to request
a bill of lading. However, in the near
future you will be able to obtain a copy
of your bill of lading via Pipeline,
our secured web site.
When am
I going to receive my pipe?
Currently,
you need to call your Customer Service
Representative at 1-800-821-6710 to find
out your delivery schedule. However,
in the near future you will be able to
access delivery information via Pipeline,
our secured web site.
How
can I find out about product availability?
Call
us at 1-800-821-6710 to order ADS products,
ask product-related questions, or receive
pricing information.
What
are your hours of business?
Our
call centers are open from 7 AM to
5:30 PM in each time zone. You may
also e-mail us
with questions or comments 24 hours
a day.
What
are your delivery lead times?
Please
call your Customer Service Representative
at 1-800-821-6710 to find out our delivery
schedule.
Where
can I obtain pricing?
Call us at
1-800-821-6710 to order ADS products,
ask product-related questions, or receive
pricing information.
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